When you download your Transactions CSV from your Customers page, you will be presented with a wealth of data about all purchases made from your site. The table below is for your reference to help you understand what each column means and what type of value to expect to see.
| Column | Definition | Value Type | Value Example |
| id | OTT ID of the specific transaction | Integer | 33121 |
| product_id | OTT ID of the specific product transacted | Integer | 20015 |
| product_name | Title of TVOD product (SVOD product will be blank) | String | My TVOD product |
| purchase_type | Flag for type of purchase | String | subscription purchase rental |
|
site_id |
OTT ID for the specific site | Integer | 22012 |
| site_title | Title of OTT Site | String | Purple Fitness |
| amount | Specified price of product (USD) | Number | 9.99 |
| amount_cents | Specified price of product in cents (USD) | Number | 999 |
| amount_currency | Should always be USD | String | USD |
| tax_amount | Amount of tax added (USD) | Number | 1.12 |
| tax_amount_cents | Amount of tax added in cents (USD) | Number | 112 |
| vhx_fee | Amount OTT receives for this transaction (USD) | Number | 1.80 |
| vhx_fee_cents | Amount OTT receives for this transaction in cents (USD) | Number | 180 |
| transacted_amount | Base amount of transaction (pre-VAT) in buyer's currency | Number | 9.99 |
| transacted_amount_cents | Base amount of transaction in cents (pre-VAT) in buyer's currency | Number | 999 |
| transacted_vhx_fee | Amount OTT receives for this transaction (transacted currency) | Number | 1.80 |
| transacted_vhx_fee_cents | Amount OTT receives in cents for this transactions (transacted currency) | Number | 180 |
| units |
Number of units sold. 2 = Renewal |
Integer | 1 |
| gift_emails | Recipient of sent gift | String | friend@email.com |
| coupon_code_id | OTT ID for coupon code used on TVOD product (if applicable) | Integer | 30689 |
| promotion_id | OTT ID for promo code used on SVOD product (if applicable) | Integer | 7938 |
| promotion_code | Promo code used on SVOD product | String | winter2020 |
| campaign | Value of "campaign" parameter at time of transaction | String | fb-promo-may |
| region | State or area of customer based on customer's card | String |
NY TN AUK |
| country | Country of customers based on customer's card | String |
United States Canada New Zealand |
| country_code | Two letter code for the country of customer's card | String |
us ca nz |
| card_country_code | TWo letter code for the country associated with the transacted card | String | gb,jp,ca |
| card_postal_code | Zip or postal code used with transaction from transacted card | String | 37204 N5V 0A4 |
| status | Status of transaction; comes from Stripe approved: payment has been approved cancelled: when someone cancels from free trial, their $1 holding charge is cancelled disputed: someone goes to CC company and disputes failed: the transaction did not go through (many possible reasons that can be checked in transactions.) gateway_error_code: invalid cvc, insufficient funds, declined, card_not_supported, invalid number, "generic") holding: in the case of free trials, stripe hasnt yet charged the card ($1 holding) processing: stripe is currently validating the transaction refunded: we refunded them via our system requires_action: stripe needs more information to authenticate store_failed: preorder failed legacy values (should no longer be seen): authorizing, pending (now represented by processing), created |
String | approved |
| user_id | OTT ID associated with the user | Integer | 2944462 |
| user_name | Name of user (set at checkout or revised in settings) | String | Buyer McTest |
| user_email | Email of customer | String | buyer@email.com |
| refunded_at | Timestamp when refund occurred, EST (when opened as a CSV text tile, the UTC timezone offset is included; if opened in Excel or GSheets, it is not but the time is still EST) | Datetime | 2020-03-18 14:19:52 -0400 |
| created_at | Timestamp when transaction was create (in EST timezone) | Datetime | 2020-03-18 14:19:52 -0400 |
| updated_at | Timestamp (in EST timezone) of last transaction update (e.g. pending > holding > approved). Any time the status updates in Stripe, this value updates to that time. | Datetime | 2020-04-17 16:28:09 -0400 |
| renews_at | Timestamp (in EST timezone) of next expected renewal (for SVOD only) | Datetime | 2020-05-17 16:28:09 -0400 |
| invoice_month | Numeric representation of month for invoice of this transaction (e.g. January = 1) | Integer | 4 |
| invoice_year | Four digit year of invoice for this transaction | Integer | 2020 |
| referrer | Referring page seen before transaction, if any. Comes from the "?referrer" query parameter or document_referrer | String | vimeo.com |
| affiliate_amount | amount sent to associated affiliates; currently inactive | Number | 0.99 |
| affiliate_amount_cents | amount sent to associated affiliates in cents; currently inactive | Number | 99 |
| affiliate_names | name of associated affiliate. Affiliate likely an early version of promotions/campaigns/etc; currently inactive | String | Acme OTT |
| income_tax_withholding_ amount |
Amount of income tax withheld on transaction by Vimeo on behalf of the seller. | Number | 2.99 |
| income_tax_withholding_ amount_cents |
Amount of income tax witheld on transaction in cents | Number | 299 |
|
income_tax_withholding_ |
Type of income tax withholding | String |
none net gross |
| is_tax_exempt | Flag to designate if the user who created the transaction is tax exempt or not | Boolean | TRUE FALSE |
| inclusive_taxes | provides information with values either being TRUE or FALSE. | Boolean | TRUE FALSE |