When one of your customers is charged by Vimeo OTT for subscribing or buying from your site, the default descriptor they will see on their bank statement will be OTT* YOUR_SUBDOMAIN
For example, if your Vimeo OTT website is http://purplefitness.vhx.tv, then "OTT* PURPLEFITNESS" will show up on their statement as the charge descriptor.
However, you can customize this by navigating to Settings > Site > General. You can find the Statement descriptor field below the social media URL options.
If you wish to customize the statement descriptor, keep in mind the following:
- It must be 3-17 Latin alphanumeric characters
- It cannot contain any of the special characters < > \ ' " *
- It should reflect your Doing Business As (DBA) name.
- Contains more than a single common term or common website URL. A website URL only is acceptable if it provides a clear and accurate description of a transaction on a customer’s statement.